Privacy Policy

Hirejin ("we", "us", or "our") operates the AI resume parsing, analysis, and scoring platform (the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you use the Service.

We are committed to protecting your privacy and apply best practices to safeguard your information throughout the design and operation of our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy and our Terms of Service.

1. Information Collection and Use

We collect information to provide and improve the Service. The types of information we may collect include:

• Account Information: name, email address, authentication identifiers.
• Customer Content: resumes/CVs, job descriptions, evaluation criteria, scoring settings, and related recruiting data you upload or configure.
• Organization Information: company name, team details, and preferences you provide.
• Billing Information: if you purchase paid features, limited billing details (processed via third-party payment processors; we do not store full payment card numbers).
• Support Information: information you provide in support requests or feedback.

Providing accurate and complete information helps us deliver the best possible experience. Some features may be limited or unavailable if you choose not to share certain details.

2. Usage Data

We collect usage information when you access the Service, which may include your IP address, browser type, browser version, device identifiers, pages visited, time and date of visit, time spent on pages, and other diagnostic data. When accessing via mobile, we may collect device type, operating system, mobile browser type, and similar diagnostics.

3. Communications

We may use your information to send transactional messages (e.g., account, billing, security) and, with your consent or as permitted by law, occasional product updates or marketing communications. You can opt out of non-transactional emails at any time via the provided unsubscribe link.

4. Cookies and Similar Technologies

We use cookies and similar technologies to operate and secure the Service, remember your preferences, and understand usage. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. Disabling certain cookies may affect your ability to use some features.

5. How We Use Information

• To provide, operate, maintain, and secure the Service
• To parse, analyze, score, and present your uploaded recruiting data as configured
• To improve and develop features, including via aggregated and anonymized analytics
• To communicate with you about the Service and respond to support requests
• To comply with legal obligations and enforce our Terms

6. Sharing and Processing with Third Parties

We may share information with trusted service providers who process data on our behalf to help operate the Service. These include cloud hosting and storage providers (e.g., object storage), authentication services, analytics, and AI model providers used to process and analyze content. We require such providers to use information only to provide services to us and to implement appropriate security measures.

7. Security

We use commercially reasonable safeguards to protect information in transit and at rest. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you suspect unauthorized access to your account or data, please contact us immediately so we can investigate and take appropriate action.

8. Data Retention

We retain personal data for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account or certain data, subject to legal or operational retention requirements.

9. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the information below. We may need to verify your identity before responding. Our support team is happy to assist you with any questions or concerns related to your data.

10. International Data Transfers

We may process and store information in countries other than your own. Where required, we implement appropriate safeguards to protect personal data during such transfers.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect upon posting. If we make material changes, we will provide notice via the Service or by email. Your continued use of the Service after changes become effective constitutes acceptance.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hirejinhq@gmail.com.

We are committed to helping you understand how your information is used and to support you in exercising your rights.